Free shipping within Switzerland
Free shipping within Switzerland
As of 10 February 2026
1.2 The GTC can be accessed, printed out and saved by the customer at any time on Sarikaya’s
website www.monaandco.ch under the ‘GTC’ button. If the customer buys or sells goods
on site at Sarikaya, the GTC are clearly displayed and can be viewed at any time.
1.3 Insofar as the customer has its own general terms and conditions and wishes to apply these
to business relationships and legal transactions with Sarikaya, Sarikaya objects to all provisions
thereof. Accordingly, these shall not become part of the contracts between the client
and Sarikaya without the express written consent of Sarikaya.
1.4 The customer is prohibited from assigning or pledging claims and rights against Sarikaya
to third parties without the prior written consent of Sarikaya.
1.5 The customer may only offset a claim against Sarikaya if this is recognised by Sarikaya or
has been legally established
Sarikaya is the operator of the shop and your contractual partner for all legal transactions
concluded.
For questions, requests, concerns or complaints:
contact@monaandco.ch or via Instagram messaging
2.1 The presentation of goods on the website and in the shops is not a binding offer to buy, but
is to be understood as a non-binding opportunity for the customer to submit an offer to buy
(order).
2.2 The order can be placed by contact form on the website or by e-mail.
2.3 By sending an e-mail or filling out the contact form, the customer submits a binding purchase
offer to Sarikaya. The customer remains bound to the purchase offer for five working
days. After submitting the purchase offer, the customer receives a confirmation e-mail containing
the information relevant to the purchase (automated order confirmation). The automated
order confirmation does not constitute a binding acceptance by Sarikaya, but merely
confirms to the customer that Sarikaya has received the order. A binding purchase contract
between the customer and Sarikaya is only concluded when Sarikaya accepts the offer within the aforementioned period. Acceptance is made by means of a separate declaration
(order confirmation), which can be sent by e-mail, for example.
2.4 The customer is advised that antiques often do not have a market price. Rather, the value of
an antique is in the eye of the beholder, i.e. valuations of an antique can vary subjectively.
The customer makes investment transactions at his own discretion and at his own risk.
2.5 For all handmade products such as rugs, price is based on fair value to craftspeople and the
design by Sarikaya, as well as materials and method of making. In general, natural materials
and handmade objects cost more than non-natural materials and machine made.
3.1 All products in the Collectibles section (Antiques, Vintage and Modern) are sold in the
condition they are in at the time of purchase. They are used and may show signs of wear,
patina or minor defects, which are part of their character and do not constitute a defect. The
customer therefore has no right of cancellation vis-à-vis Sarikaya for products. Returns or
exchanges are not possible.
3.2 The customer is obliged to accept the products ordered by him. Sarikaya is free to accept
subsequent changes or cancellations of orders by the customer at its own discretion. In any
case, a handling fee of CHF 50 shall be payable.
3.3 All products in the Rugs section are made especially on order. The nature of handmade is
that there may be a difference in colour, size or texture variation to the web and order
placed. Sarikaya makes all effort to ensure the differences are minimal.
3.4 For the rugs and any other handmade products, there is no cancellation possible once an
order has been placed.
3.5 Sarikaya reserves the right to revoke order confirmations that are incorrect or incomplete
due to the presentation of the goods or other errors and the errors or incompleteness affect
the content of the contract to its disadvantage. Sarikaya shall notify the customer of the
cancellation within one week of becoming aware of the error and reimburse any costs already
paid.
3.6 The purchase price is based on the product prices validly advertised in the product presentation
at the time of the order. Unless otherwise agreed, prices are quoted in Swiss francs
plus VAT. Shipping costs are not included. Sarikaya will inform the customer regarding
shipping costs separately. From time to time, Sarikaya may choose at their discretion to offer
a promotion of free or subsidized shipping costs for certain products to certain places.
4.1 If the customer does not collect the products personally from Sarikaya, payment must be
made in advance in CHF via Bank Transfer or TWINT or other agreed method of payment.
The customer is free to pay for the products in cash on collection.
4.2 Sarikaya will at its discretion accept other currencies, i.e. USD, EUR GBP. The exchange
rate will be the market rate relative to CHF.
4.3 Upon receipt of the order confirmation, the entire purchase price is due for payment immediately
and must be credited to Sarikaya’s account within three working days (incoming).
4.4 The purchase contract concluded with the order confirmation constitutes a fixed-date transaction
in accordance with Art. 108 para. 3 OR. Consequently, Sarikaya is free to withdraw
from the contract and assert its statutory claims for damages without prior reminder and
setting a possible grace period.
5.1 All risk is transferred to the buyer upon conclusion of the purchase contract. This also applies
in particular to sale by despatch. Accordingly, Sarikaya accepts no liability for damage
that occurs during transport or after delivery. Sarikaya also accepts no liability if the
delivery does not reach the buyer for any reason whatsoever. Liability for late deliveries is
also excluded, unless these are due to intent or gross negligence on the part of Sarikaya.
The goods shall be deemed to have been handed over and delivered to the customer at the
time of any refusal of acceptance by the customer.
5.2 Sarikaya shall be entitled to charge the customer a lump-sum compensation amounting to
10% of the purchase price if the customer is in default of acceptance or violates other obligations
to cooperate. Sarikaya reserves the right to adjust the compensation if Sarikaya
proves higher damages or the customer proves lower damages.
5.3 If the delivery of the goods ordered by the customer is not possible, e.g. because the corresponding
goods are not in stock, Sarikaya shall refrain from issuing a declaration of acceptance.
In this case, a contract shall not be concluded. Sarikaya shall inform the customer
of this immediately and refund any consideration already received without delay.
5.4 The following delivery options are offered by Sarikaya:
– Collection at the Sarikaya headquarters
– Chargeable dispatch
5.5 The chargeable dispatch of products by Sarikaya is only carried out via reputable shipping
service providers or couriers who can guarantee full insurance of the products transmitted.
Sarikaya does not deliver directly to PO boxes, packing stations or similar. Sarikaya determines
the day of delivery, but for security reasons is not obliged to give an exact time for
delivery.
5.6 All costs incurred in connection with shipping (transport costs, customs fees, import duties,
etc.) are to be borne by the buyer, unless Sarikaya chooses to take on the cost. Sarikaya accepts
no liability for delays or additional costs arising from customs clearance or import
procedures.
5.7 Delivery shall be made within the time frame specified in the order process. If a longer
delivery period is required, the buyer will be informed at the latest after expiry of the specified
delivery period.
6.1 The goods shall remain the property of Sarikaya until full payment has been made by the
customer.
7.1 Antiques, Vintage and Modern Collectibles:
7.1.1 All products are sold in ‘as is’ condition, i.e. they are offered as they are at the time of purchase.
Imperfections and patina are natural characteristics of an aged product and do not
constitute a defect. All warranty claims are therefore explicitly excluded.
7.1.2 Sarikaya does not make any changes to the wiring of electrical products.
7.1.3 The products require special care to maintain their quality and charm. They are generally in good condition but may require additional maintenance due to their age or signs of use.
However, Sarikaya is not liable for damage caused by improper handling or care of the
products. The buyer is responsible for the proper use and care of the items.
7.2 Handmade products:
7.2.1 All rugs are handmade as per the customer order. Variations in size, colour and material
are a natural part of the handmade nature of these products. All warranty claims in this regard
are therefore, explicitly excluded.
7.2.2 The products require special care to maintain their quality. The customer should consult the
care guide in taking care of these handmade products. However, Sarikaya is not liable for
damage caused by improper handling or care of the products. The buyer is responsible for
the proper use and care of the items.
Sarikaya shall only be liable in the event of a breach of a contractual obligation, the fulfilment
of which is essential for the proper performance of the contract and on the observance
of which the customer may regularly rely, limited to compensation for foreseeable and typical
damage and exclusively for direct damage caused to the customer intentionally or
through gross negligence in the course of its performance of the contract. Foreseeable and
typical damages do not include loss of profit, unrealised savings or damages resulting from
delays in delivery. Liability for slight negligence and for auxiliary persons is excluded to
the extent permitted by law.
Sarikaya holds the copyright to all images, films and texts published on the website, on Instagram,
on catalogues and on any electronic and print media. Use of the images, films and
texts is not permitted without our express consent.
Certain images on this website are created using artificial intelligence. Our rugs and
other products are digitally placed within AI-generated interior environments for illustrative
purposes only, to help customers visualise the products in different settings.
Any resemblance to actual rooms, properties or locations is purely coincidental
and unintentional.
10.1 The protection of the buyer’s personal data is an important concern for Sarikaya. Sarikaya
uses the data that buyers provide to Sarikaya exclusively for processing their order and for
communication as part of the purchasing process.
10.2 The buyer’s data will not be passed on to third parties. Sarikaya is committed to providing a
secure website and takes all appropriate technical and organisational measures to protect
the data in accordance with the provisions of the Federal Act on Data Protection (FADP).
10.3 The data will only be stored for as long as is necessary to fulfil the purchase contract or due
to legal regulations.
11.1 The customer warrants that after registering on the Sarikaya website he will treat his account
and password confidentially and will do his best to prevent unauthorised use of his
account on his computer. In the event of (even if merely suspected) unauthorised use of
his/her account, the customer must inform Sarikaya immediately.
11.2 The GTC may be amended and/or supplemented by Sarikaya at any time. Amendments and
changes shall be communicated to the customer in writing or in a similarly appropriate
manner. If the customer does not object in writing within six weeks of notification, the new
provisions shall be deemed to have been accepted and shall become part of the contract.
12.1. Swiss law shall appl with the exclusion of the UN Convention on Contracts for the International
Sale of Goods, the conflict of laws provisions and the Vienna Convention on Contracts
for the International Sale of Goods.
12.2 The exclusive place of jurisdiction for all disputes arising out of or in connection with this
Agreement and in relation to the subject matter of this Agreement, including questions of
the formation, validity, invalidity, binding nature, implementation, amendment or supplementation,
breach or termination of this Agreement, shall be the registered office of the
Company (City of Zurich).
12.3 If one or more provisions of these General Terms and Conditions are or become invalid in
whole or in part, this shall not affect the validity of the remaining provisions of these General
Terms and Conditions. In this case, the invalid or void provision shall be replaced by a
new, legally permissible provision that comes closest to the invalid or void provision in its
economic meaning and effect. The same procedure shall apply if a gap in the contract becomes
apparent.
If there are any differences between the German and English versions of this contract, the
English version shall prevail.
Sarikaya
Mandeep Sarikaya
Rämistrasse 38
8001 Zurich
Switzerland
VAT ID: CHE-299.097.104 MWST
E-Mail: contact@monaandco.ch